smart UK Case Study

Tim English Case Study Leave a Comment

smart UK approached us to help them increase skills and understanding of technology amongst their sales team as they became the first automotive brand to switch from Internal Combustion Engines (ICE) to selling electric vehicles only. Take a look at the video to see the immersive training event we designed and delivered for them. See how GBB Coaching & Consultancy …

Scania Great Britain (Ltd) Case Study

Tim English Case Study, Customer Experience

Scania Great Britain were looking to change the customer experience at their front counters. They wanted customers to experience their brand as a forward thinking, professional and personal service. We helped them to develop and define key behaviours that were fully aligned with their existing brand promise and brand values, but were easily translated into actions for front line staff. …