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5 Principles to Keep your Staff Happy
In the ever-changing universe of the retail market, it has never been more clear that a business’ longevity, customer loyalty and capacity for growth is built on the foundation of its passionate and determined staff. As the boss, you’re the captain of the ship, so you need to be confident that your crew is going to thrive when challenged, keep …
What does it take to find hardworking, creative and productive new staff?
GET THE INTERVIEW RIGHT FOR SURE, but onboarding and great feedback in the first few weeks is crucial. Tim English, founder of GBB Coaching & Consultancy, shares his advice after more than 10 years of professional experience in the retail and service sector. “Use a competency model to recruit – it doesn’t have to be too formal but you must …
smart UK Case Study
smart UK approached us to help them increase skills and understanding of technology amongst their sales team as they became the first automotive brand to switch from Internal Combustion Engines (ICE) to selling electric vehicles only. Take a look at the video to see the immersive training event we designed and delivered for them. See how GBB Coaching & Consultancy …
Blended Learning at GBB Coaching and Consultancy
It seems logical to always be looking for the “best” solution in business. But trying to pinpoint one “best” way of learning – and therefore educating – ignores the well proven theory that learners are individuals and there are many relevant and valid learning “styles”. Delivering content in one “best” way will undoubtedly miss the mark for many of the …
Scania Great Britain (Ltd) Case Study
Scania Great Britain were looking to change the customer experience at their front counters. They wanted customers to experience their brand as a forward thinking, professional and personal service. We helped them to develop and define key behaviours that were fully aligned with their existing brand promise and brand values, but were easily translated into actions for front line staff. …
Facets Magazine: Putting People First
Original source: Facets Magazine What does it take to keep staff happy, engaged and loyal? How can you withstand the stresses and strains of the festive sales period? Tim English, founder of GBB Coaching & Consultancy, shares his advice after more than 10 years of professional experience in the retail sector. What are you really good at? For the 60-strong …
Our Fresh New Look
Since 2008, GBB Coaching & Consultancy have provided training and coaching programmes to major brands and larger organisations throughout the UK. We create engaging and long-lasting learning through interesting and entertaining materials and events. Over the years, we’ve developed many high-quality videos, exercises, animations, forum theatre pieces, apps and e-learning programmes – using all these assets within our live training …
Supercharge Your To Do Lists For Better Time Management!
To do lists and priorities are important, but it is scheduling that creates a real breakthrough in your time management. If you are struggling with staying on top of things, it’s important to make sure that all your tasks are written down, a To Do list is the simplest way to make sure that nothing gets forgotten. And if there …