Creating & Sustaining Change

Creating & Sustaining Change in Your Business

Very few organisations have escaped the need for major change in the past few years, as new technologies and global crises have reshaped entire industries. But just because that change has become more frequent it has not become any easier.

Change is, at its core, a people process - and people are creatures of habit. Teams are hardwired to resist adopting new mind-sets, processes and behaviours. To achieve and sustain transformational change, organisations must embed these mind-sets, processes, and behaviours at every level, and that is very hard to do — but it has never been more important.

Change management is, in itself, a mind-set as well as encompassing a set of interventions and skills that help leaders to deliver the people-oriented side of a change programme.

Successful change management engages people across the organisation, while adjusting key processes such as performance management, internal communication and customer experience. It helps employees make the transition to new behaviours, and it helps sustain the benefits of the new way of working.

Most business leaders have come to understand the importance of the people component in implementing and embedding change. But many organisations still fail to apply change management best practice to every change, every time. They are missing one of the most important steps to success.



We will work to understand your goals and make sure that the programme you have selected will support your desired outcomes. With some careful questioning, we help you to decide how best to measure the outcome in your business and put all the necessary support in place to help you position the programme in your organisation and achieve the desired outcomes.


Our blended approach allows participants to get started straight away with their pre-work in our Learning Portal. We will organise the live training sessions and make sure that any case-studies or exercises reflect your specific business and goals. We support your participants throughout their learning journey, with feedback and direct access to our team.


As part of the programme, delegates will construct action plans to help them transfer their learning to the workplace. Each delegate receives 3 video coaching sessions to ensure new behaviours and habits are taken from the classroom and implemented in the workplace. Then we help you measure the success of the programme based on our original consultation.

Not Quite What You're Looking For?

If these programmes don’t seem to quite hit the spot, talk to us about what you’re trying to achieve. We’ve taken the very best bits of well over 70 unique pieces of training that we have delivered for organisations over the years to create these programmes; but that means there is an awful lot we’ve had to leave out. Maybe we have just the solution you’re looking for in one of our other courses...

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